Delivery Information

We aim to deliver between 7:30 am and 4:30 pm and will try our best to deliver on your requested day. However, we are unable to quote actual times and can only deliver am or pm as requested. Whilst we endeavour to deliver within these hours on the specified day, we can’t be held liable if circumstances occur that are beyond our control and prevent us from making delivery on that day. We will however try our utmost to give you ample notice of any changes or delays with the delivery of your order.

Changes to your delivery:

If you need to alter any delivery arrangements, please contact our sales team on: 020 8991 9590. Please provide two working days notice to avoid incurring any charges. Our business opening hours are Monday to Saturday 6:30am until 5pm.

Collection service:

Collection is available for online orders. Please await confirmation from our sales team to confirm that the ordered goods are available in stock.

Health & Safety:

If we are unable to carry out delivery successfully, due to unsafe or unsuitable site conditions, a charge may apply.

If you have any questions just call our experienced and friendly sales team on: 020 8991 9590 or email: info@penguinbm.com